Our helpful team of technical experts will be able to help you through the whole process.

If you need help with your project, Request A Design Consultation and our technical team will get back to you within 48 hours.

If you require any advice on installation and maintenance, get in touch with our technical team on technical@richardburbidge.co.uk.

Reliability and safety are vitally important to us at Richard Burbidge. This is why we put every stairparts and decking accessories collections through a series of rigorous tests and assessments by FIRA Furniture Industry Research Association (A BM TRADA Company) the recognised authorities in timber product testing.

Our decking accessories collections are also audited every year to strict standards by The Timber Decking & Cladding Association (TDCA), an independent, not-for-profit, technical and advisory organisation established to provide guidance on the selection, specification and use of timber for the construction of quality decking.

Richard Burbidge decking accessories also carry the TDCA’s DeckMark® Plus certification; a true sign of quality assurance.

Rigorous testing means you can choose Richard Burbidge with confidence. View our test reports here, and view our certifications here.

Richard Burbidge stairparts are designed with the installer in mind, with step-by-step fitting instructions, our Elements®, Immix® and Fusion® collections can all be fitted by any competent DIY-er. 

We recommend that only professionals install our Trademark, Classic and Heritage collections.

Our technical team are always on hand to talk you through installation, get in touch with our technical team on technical@richardburbidge.co.uk. Download our fitting instructions here.

Stairparts products must be finished after installation, to seal the pores, protect the surface and give the final touches for the best appearance. Some finishes we recommend are wood stains, crackle glaze, marbling, graining, dragging, wax brush, distressed, rag rolling, speckle, sponging, lime wash, or plain painted.

Successful finishing will depend on the correct preparation of the surface, filling of nail holes, and sanding to remove marks which will have occurred during installation.

Our Fusion® collection offers a finished oak and finished pine, and our Immix® collection also offers a finished white oak, with no varnishing or finishing required, your installation time will be cut in half.

Returns must be made within 28 days and will be subject to a restocking fee of 25% or £35, whichever value is greater. Open packs cannot be returned for credit. Contact our customer services team on order@richardburbidge.co.uk or call 01691 678300 for returns.

*Costs above exclude VAT.

Richard Burbidge products can be purchased through our trusted stockists located throughout the UK. Find your local retailer with our stockist locator here.

For trade customers, you can purchase our products directly here on our website, simply sign up for a trade account and once approved you will be able to shop. Sign up for a trade account here.